What Clients Have Said

SITUATION

A family managing a deceased estate needed various instruments — a grant of probate, powers of attorney, and declarations — recognised in Malaysia, Australia, and the United Kingdom simultaneously. Each jurisdiction had different authentication requirements, and the family had not previously navigated this process.

WHAT WAS DONE

Each document was notarised with jurisdiction-specific certificates. Australian-bound documents proceeded via apostille following Malaysia's Convention accession. UK-bound documents followed the MoFA and consular legalisation chain. Written progress notes were issued at each stage. The family managed only one point of contact throughout.

RESULT

All instruments accepted at their respective destinations. The estate administration concluded within the timelines required by the overseas courts and registries. No documents were returned for procedural defects. Engagement duration: approximately 11 weeks from first contact to final delivery.

SITUATION

A legal firm required a supporting affidavit attested before a filing deadline the following morning. The affidavit had been prepared the same afternoon and contained an exhibit referencing issue that needed to be resolved before attestation could proceed.

WHAT WAS DONE

An appointment was accommodated on short notice. On review, the exhibit labelling issue was identified and the deponent was guided on the correction required. The corrected document was attested the same afternoon, with the register entry completed in time for the firm to proceed with the filing.

RESULT

Affidavit filed before the deadline. The defect, had it not been caught at review stage, would have required re-execution after filing — a considerably more disruptive outcome. Total appointment time: 40 minutes.

SITUATION

A mid-sized Malaysian company entering markets in two European countries required authenticated corporate resolutions and powers of attorney in the form acceptable to the local commercial registries. Both target countries are Hague Convention members, so apostille was the applicable authentication route.

WHAT WAS DONE

Corporate resolutions were reviewed for completeness in the required form. Notarisation was completed with a certificate drafted to meet the requirements of both receiving registries. Apostille applications were submitted and tracked. Company received written confirmation at each stage, and the completed pack was delivered with a brief summary note for the company secretary.

RESULT

Both corporate registries accepted the documentation on first submission. No resubmission was required. The company's legal team noted that the preliminary review had identified a formatting variance that would likely have prompted a query from one of the registries. Engagement duration: 6 weeks from instruction to delivery.